![]() While waiting for a human recruiter to pick up the conversation, the system can ask some general questions such as “where are you looking?” and “what are you looking for?” The responses to these questions can be loaded as a note, or new candidate record, in the recruiter’s ATS.įlashRecruit allows the option for some rule-based decision making during the initial phase of a conversation. When a candidate initially requests to chat with a recruiter, the system can automatically prompt them with some pre-screening questions, covering topics such as experience, eligibility, and skill sets. Candidates are less likely to return a second time to a job posting if they have lingering questions or unanswered FAQs.Ĭandidates can access FlashRecruit’s chat function via career sites, external job boards, emails, and social platforms such as LinkedIn. Studies show it’s critical to engage a candidate and answer their questions during that moment of consideration. The first line of chatbot technology doesn’t fully automate conversations, but the players in this space do handle routine information-gathering and prepare humans to take over the finer points of conversation.įlashRecruit is an instant-messaging platform that puts candidates in touch with recruiters capable of quickly answering their questions.įlashRecruit’s platform is designed to capitalize on a candidate’s interest in real-time, by giving them access to a knowledgeable resource to answer any of their remaining questions. We take a look at few of Bullhorns’ partners below. The technologies in the marketplace today offer varying degrees of automation, customization, and user experience. These intelligent programs simulate the basic back-and-forth of a human conversation, albeit on a somewhat more limited scale. To assist recruiters with this logjam, staffing firms have begun to employ different levels of automation.įirst and foremost in the demanding, candidate-focused communication world: chatbots. The volume of candidate feedback is often more than a single recruiter can manage-yet they still need to manage an efficient, positive experience to retain their candidates. So finding the best candidate often requires casting a very wide net and quickly narrowing the pool.ĭuring that process, recruiters need to collect basic information from candidates, log notes on those conversations, and answer candidates’ routine questions. ![]() According to recent Bullhorn customer surveys, most staffing firms are engaged in a battle to attract top talent in an increasingly competitive landscape. One of the top concerns for recruiters today is hiring the right candidate, and doing so quickly. ![]() One of the primary methods to increase responsiveness, collect candidate information, and scale conversations? Chatbots. The following blog discusses staffing’s need for technology to scale candidate communications and increase engagement. This is the second in a series of periodic briefings on trends in the staffing industry. Category: Thought Leadership Intelligent Candidate Communication ![]()
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